Dutch-Speaking Customer Service Agent (m/f/d) Remote
Avedo GmbH
Maroc (+ 179 autres) · Morocco
This a Full Remote job, the offer is available from: Europe, EMEA, Kosovo
Speaking dutch (netherlands) and english isn´t a big deal for you? Then you're the right person to join Avedo as a Dutch-Speaking Inbound Customer Service Agent (m/f/d) – 100% Remote. We also gladly welcome career changers to our contact center!
Your Benefits
100% remote – work from wherever you're most productive
pay-per-ticket model – your earnings scale with your output
fully remote training (5 days) before you go live
personal onboarding and support from day one
part of a growing international freelancer network
long-term collaboration with real development opportunities
What you’ll do
You're the first point of contact for Dutch-speaking customers – handling their questions around orders, returns, products, and their overall shopping experience. In detail:
Inbound calls and written customer communication (email/chat) in Dutch
order management, returns processing, and general customer inquiries
providing product information and shopping advice
accurate documentation of each case in the CRM system
close collaboration with your team and Team Lead
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